Tk711 Terms and Conditions

1 General Terms & Conditions

Tk711 (referred to hereinafter as "we", "us", or "the platform") is an online gaming platform providing entertainment gaming services for users in Bangladesh. By using the tk711 website or app, you automatically agree to these terms and conditions.

These terms and conditions form a legal agreement between tk711 and the user. They are available in both Bengali and English; however, in the event of any conflict, the Bengali version shall prevail.

• Tk711 reserves the right to update these terms and conditions at any time.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• For significant changes, we will send a notification to your registered email address.
• These terms and conditions apply in conjunction with tk711's Privacy Policy and Responsible Gaming Policy.

2 Account Registration and Use

To open an account with tk711, you must meet the following conditions. Failure to comply may result in your account being suspended or closed at any time.

• Age Restriction: You must be at least 18 years old to register. Anyone under 18 is not permitted to use tk711.
• One account only: Only one account is allowed per person, household, or IP address. If multiple accounts are detected, all of them will be closed.
• Accurate Information: The name, mobile number, and all other details provided during registration must be accurate and truthful.
• Password Security: It is your responsibility to keep your account password confidential. You must not allow anyone else to access your account.
• Update information: If your contact details change, please update your account promptly.

3 Deposit and Withdrawal Policy

All financial transactions on tk711 are fully secure and encrypted. We prioritize local mobile banking methods for the convenience of users in Bangladesh.

• Approved methods: Deposits and withdrawals are available via Mobile Banking, Nagad, and Rocket.
• Minimum Deposit: A minimum deposit amount applies per transaction, as set by tk711. Check the current amount on the Promotions page.
• Withdrawal processing: Withdrawals are typically processed within 15 minutes to 24 hours. Without KYC verification, withdrawals may be delayed.
• Your Account: Withdrawals will only be sent to your registered mobile number. Transfers to another person's account are not permitted.
• Transaction History: A record of all transactions is saved in your account.

If you experience any issue with a transaction, please notify our support team within 24 hours. Delayed reports may take longer to resolve.

4 Bonus & Promotion Terms

Tk711 regularly offers a variety of bonuses and promotions. Each bonus has its own terms, and it is important to read them carefully before claiming any offer.

• Wagering requirements: A specified wagering amount must be met before a bonus can be withdrawn. This requirement varies for each bonus.
• Bonus Validity: Every bonus has a set expiry period. Any unused bonus will be forfeited once it expires.
• Bonus Abuse Prohibited: Exploiting the bonus system to create unusual betting patterns is strictly prohibited.
• One bonus at a time: Generally, only one bonus can be active at a time.
• Bonus Transfers Prohibited: Bonus balance cannot be transferred to another account.

5 Gaming Rules

All games on tk711 are conducted fairly and transparently. We use world-class gaming software providers that undergo regular third-party audits.

• Fair Play: All games use an RNG (Random Number Generator) to ensure every outcome is completely random.
• Bots Prohibited: The use of any automated software, bots, or scripts is strictly prohibited.
• Collusion is prohibited: Colluding with other players to gain an unfair advantage against others is strictly prohibited.
• Technical Error: tk711 reserves the right to void any winnings resulting from a technical error.
• Game suspension: Any game may be temporarily unavailable due to maintenance or technical reasons.

6 Responsible Gaming Policy

Tk711 believes gaming should be a source of entertainment, not financial hardship. We encourage all our members to play responsibly.

• Deposit limit: You can set your own daily, weekly, or monthly deposit limits at any time.
• Self-Exclusion: If you feel you are losing control of your gaming, you can self-suspend your account for a set period of time.
• 18+ Confirmation: tk711 ensures that no minors are able to access or use the platform.
• Support: If you experience any gaming issues, our support team will help you find the right assistance.

To learn more about Responsible Gaming, visit our Responsible Gaming Page page.

7 Security & KYC Verification

Tk711 follows the KYC (Know Your Customer) process to prevent financial fraud and money laundering. This is essential for the security of all members.

• Identity Verification: A copy of your national ID card or passport may be required before a withdrawal can be processed.
• Address verification: Proof of address may be required for large withdrawal amounts.
• Data Storage: All information submitted for verification is kept fully secure and stored in encrypted form.
• Suspicious Activity: If unusual activity is detected on an account, tk711 may temporarily suspend it pending investigation.

8 Account Suspension or Closure

Tk711 reserves the right to suspend or close any account without prior notice for the following reasons:

• Violation of Terms & Conditions
• Registration with False Information
• Bonus Abuse or Fraudulent Activity
• Managing multiple accounts
• Use of Bots or Automation
• Misconduct toward other players
• KYC Verification Failure or Rejection

If a valid balance exists at the time of account closure and no rule violations have occurred, that amount will be refunded. However, balances may be forfeited in cases of fraudulent activity.

9 Dispute Resolution Process

If you have any concern or complaint, we want it resolved quickly and fairly. tk711 takes every complaint seriously.

• First Steps: For any dispute, please contact our Live Support team first.
• Filing a complaint: If the issue is not resolved via live chat, send a detailed message to [email protected].
• Resolution Time: General complaints are resolved within 48 hours; complex issues within 7 business days.
• Final decision: Decisions made by tk711 senior management are considered final.

When submitting a complaint, please include your account ID, the date and time of the incident, and a detailed description of the issue. This helps us resolve your case more quickly.

10 Amendments to Terms & Their Effect

Tk711 reserves the right to modify these terms and conditions, in whole or in part, at any time. Changes take effect as soon as they are published on the website.

• For significant changes, advance notice will be sent to your registered email or via app notification.
• Continued use of the platform following any changes will be deemed as consent to the new terms.
• If you find any term objectionable, you may stop using the platform and notify our support team.
• These terms and conditions were last updated in January 2026.

Feel free to reach out to our support team with any questions or feedback. tk711 is always committed to being transparent and honest with its members.